Significant mail delays, missing packages, and irregular deliveries are plaguing Bryan-College Station residents … and just before the holiday season. According to KBTX, some have gone days without receiving any mail, or have had packages go missing entirely. It’s a growing frustration that will only worsen as the holiday season approaches.
“I haven’t seen a mailman in two days. So, it’s just frustrating. Really frustrating,” said Donna Ford, a College Station resident. “Recently I’ve just had where my packages aren’t being delivered. On Sunday I was supposed to have two packages delivered, and I saw the mailman around 6 p.m. deliver packages across the street but never came on this side of the street.”
Ford does not place all the blame on local postal workers. Many have explained to her they are short-staffed and struggling to meet delivery demands. Ford herself reached out to Congressman Michael McCaul’s office for help.
“They told me I’d have to fill out a privacy form before they could assist me, and that it might take anywhere from two to three weeks to get any sort of resolution,” relayed Ford. “I talked to the mail person this afternoon, and she told me they’re short-staffed and tired, but that still doesn’t explain why packages aren’t being delivered, why nobody is getting mail,” Ford pressed. “If we’re having these issues now, Christmas is going to be really bad for the postal service because people are going to be upset going to the post office.”
Another complaint is with bizarre delivery times. A Pleasant Hill woman noted that her Amazon package was marked as “delivered/ picked up” at 8:44 p.m. on a Sunday, despite the post office being closed. An email from the customer read, “I have a package from Amazon that was supposed to be delivered last night. Never received it, but it’s marked delivered and picked up at the post office at 8:44 p.m. Which, obviously isn’t true as the post office is not open on Sundays, and surely not at 8:44 p.m. on any night of the week. Now, I know I will get the package, likely even today. But my question is, what’s the point of marking it delivered/picked up if that’s not true? Something isn’t adding up with our local USPS offices.”
It’s a common problem – others are facing repeated issues with the United States Postal Service (USPS). In fact, neighbourhoods like Pebble Creek and Greenbrier report going days without any mail. Social Security checks, retirement payments, and vital medications are delayed, worrying many in the community. At the same time, one resident reported packages left on top of mailboxes, fully exposed to theft and inclement weather.
Many locals feel there’s little they can do to reduce these systemic issues. Multiple people have called for intervention from USPS leadership to assess the situation firsthand. Meanwhile, USPS has yet to provide an official statement on the matter.
